Dear RIM Friends and Customers,
In response to the recent spread of COVID-19, we wanted to reach out to you, our friends and customers. RIM is committed to the health and safety of all our employees and their families, as well as maintaining our impeccable customer service during this uncertain time.
In order to ensure the safety of our employees, their families and our community, RIM is adapting to this ever-changing environment. We have allowed our team members to work from home, while maintaining our normal shipping, receiving and accounting capabilities. Our RIM team/family is stable, secure, and we will remain completely intact with no layoffs. We are open during our normal business hours, and our entire sales team can be reached by email and phone, both by the main number 319-393-9727 and their direct lines. Of course, we will continue to provide 24/7 AOG services with a sales representative ready to take care of the needs of our customers with the service you have come to expect from us.
We all need to stay positive and we will get through this if we continue to support each other.
Please take care and be safe.